Privacy Policy

Who we are

This Privacy Policy explains how Protealane ("we", "us", "our") collects, uses, and protects your personal information when you visit or buy from our online store.

Information we collect

When you place an order we collect your name, billing and shipping address, email address, phone number, and payment details. We also collect information automatically — such as your IP address, device and browser type, and the pages you view — through cookies and similar technologies.

How we use your information

• To process, fulfill, and deliver your orders and handle returns or refunds.
• To communicate with you about your order and provide customer support.
• To detect and prevent fraud and keep our store secure.
• With your consent, to send marketing you can opt out of at any time.

Sharing your information

We share information only with service providers who help us operate our store — payment processors, shipping carriers, and IT providers — and only as needed. We do not sell your personal information.

Your California privacy rights

If you are a California resident, you have the right to know what personal information we collect, to request its deletion, and to opt out of the sale of personal information. We do not sell your personal information. To exercise these rights, contact us at protealane@gmail.com.

Data retention & security

We keep your information only as long as necessary to fulfill the purposes described here and to meet our legal obligations, and we use appropriate technical and organizational measures to protect it.

Contact

Questions about this policy? Contact us:

Protealane, 4281 Co Rd 10, 80514 Dacono — Email: protealane@gmail.com · ‪(916) 572-6324 · Mon–Sat, 9 AM–6 PM.